Access to Medicines

Janssen Therapeutics is committed to helping patients get access to its medicines. Below are a variety of programs and support services to assist with this important need.

  • Hepatitis C Virus (HCV): For information about programs offered by Janssen Therapeutics, and other programs to help people living with Hepatitis C, please visit
  • Human Immunodeficiency Virus (HIV): The information below details programs offered by Janssen Therapeutics, and other programs to help people living with HIV.

Patient Assistance Program

Johnson & Johnson Patient Assistance Foundation, Inc. (JJPAF) is an independent, private, nonprofit organization that assists patients who do not have financial resources or prescription drug coverage to obtain free prescription products that are donated by Johnson & Johnson operating companies. These companies have a long-standing commitment to helping patients access medicines. Janssen Therapeutics donates medicines to JJPAF.

JJPAF is participating in a unique industry public-private partnership aimed at streamlining access to HIV medicines through the use of a Common Patient Assistance Program Application developed in partnership with the Department of Health and Human Services (HHS) and 6 industry partners. This form will allow you to apply to multiple HIV manufacturer patient assistance programs through a single application. You can access the common application form here: common application form. All of the information you need to apply for assistance for HIV medicines offered by the 7 participating patient assistance programs is included in this one application.

For additional information regarding JJPAF, please visit the JJPAF website at or call and speak to a patient assistance program specialist at 1-800-652-6227.

Patient Savings Program

For eligible patients with prescription coverage that may require significant out-of-pocket (co-pay or co-insurance) expenses for their HIV medications, the Patient Savings Program (PSP) is a simple and easy way to reduce out-of-pocket costs for up to 1 year. Patients should refer to the Q&A below for Eligibility Rules and Regulations to determine whether they qualify. For more information, call 1-866-961-7169.

To enroll in the Janssen Therapeutics Patient Savings Program, print out the Instant Savings Card or complete the application form and call 1-866-961-7169 to activate your enrollment:

Partnership for Prescription Assistance

The Partnership for Prescription Assistance helps qualifying patients without prescription drug coverage get the medicines they need for free or nearly free. Its mission is to increase awareness of patient assistance programs and boost enrollment of those who are eligible. It offers a single point of access to more than 475 public and private programs, including nearly 200 offered by pharmaceutical companies. Click here to go to the Partnership for Prescription Assistance Web site.


JanssenTherapeuticsLine is a convenient, toll-free hotline that provides support for patients seeking guidance about insurance coverage or financial assistance. Reach them by phone at 1-866-836-0114 or by fax at 1-866-836-0567, Monday through Friday from 8 am to 8 pm ET.

JanssenTherapeuticsLine offers helpful services including insurance benefit verification to help you understand your insurance coverage, assistance with prior authorizations, process and procedures relating to appeals or exceptions, alternate sources of payment, and additional information about patient assistance.

Insurance Benefit Verification Form

This information is provided for informational purposes only and represents no statement, promise, or guarantee by Janssen Therapeutics concerning levels of reimbursement, payment, or charge. We strongly suggest that you consult your payer organization about local reimbursement policies.